Frequently Asked Questions (FAQs)

About Swadesh Makhana, our products, ordering, delivery and bulk enquiries.

About Swadesh Makhana

Makhana, also known as fox nuts or lotus seeds in common usage, is a popular Indian food obtained from the seeds of Euryale ferox. It is enjoyed as a snack and used in a variety of sweet and savoury dishes.

Swadesh Makhana is based in Purnia, Bihar, India, a region associated with makhana cultivation and processing. Our business focuses on processing and preparing makhana for customers and business buyers.

We focus on clear product grading, careful processing, quality-conscious selection and packaging designed to protect the product. Our aim is to offer customers a dependable makhana-buying experience, whether they are purchasing for home use or business.

Products and Quality

Our two ranges differ primarily in size grading:

  • Premium Raw Makhana: Contains size grades 5+ and 6+ only.
  • Authentic Raw Makhana: Contains a mix of size grades 4–6.

Choose the Premium range if you prefer the specified larger grades, or the Authentic range if you are comfortable with a mix of grades 4–6.

Our current raw makhana range includes 100 g and 250 g packs in both Premium and Authentic variants, subject to availability.

Our current range features raw makhana. It can be roasted or prepared at home according to your preferred recipe.

Store makhana in a cool, dry place away from moisture, direct sunlight and strong odours. After opening, reseal the pack securely or transfer the product to a clean, airtight container. Follow any additional storage instructions printed on the packaging.

Raw makhana can be roasted in a pan with a little ghee or oil, or prepared using another suitable cooking method. Season it with ingredients such as salt, spices or herbs according to your taste. Cooking time can vary depending on the quantity and method used.

Our planned flavoured range includes Himalayan Salt, Peri Peri and Cream & Onion. These products are marked Coming Soon and will become available to order only after their official launch.

Ordering and Delivery

Browse the Shop page, choose your preferred raw makhana variant and pack size, and follow the available ordering and checkout instructions. Product prices and availability will be displayed once confirmed for online sales.

We offer shipping across India, subject to courier serviceability and operational availability at the delivery address. Contact us to discuss international orders.

Orders are generally prepared for dispatch within one day, subject to stock availability, payment confirmation and order verification. Delivery typically takes 4–5 business days after dispatch. Actual delivery times may vary by destination and courier conditions.

Available online payment methods will be displayed at checkout. For approved bulk orders, bank transfers and other payment arrangements may be agreed separately.

Contact us as soon as possible if you need to cancel an order. Cancellation may not be possible once an order has been dispatched or processed beyond the point where cancellation is feasible. Refunds will be handled according to the applicable policy and law.

Contact us within three days of delivery with your order number, a description of the issue and clear photographs of the product and packaging. Please retain the original packaging while we review your request. Approved claims will be resolved under our Shipping, Returns & Refunds Policy and applicable law.

Bulk Orders and Business Enquiries

Our bulk-order enquiries start at 50 kg. Final quantities, product grades, pricing, packaging and dispatch arrangements will be confirmed in the quotation or written order confirmation.

We welcome enquiries from wholesalers, retailers, distributors, food businesses and other suitable buyers seeking raw makhana for commercial purposes.

Yes. International buyers can contact us to discuss product availability, quantities, documentation, destination requirements, shipping and commercial terms.

Contact us by email or WhatsApp with your required quantity, preferred product grade, destination and business details. Our team can then discuss availability and prepare a quotation based on the requirements.

Contact and Support

You can reach us through the following channels:

  • Email: swadeshmakhanabihar@gmail.com
  • Phone: +91 78992 55947
  • WhatsApp: +91 91550 91738
  • Location: Purnia, Bihar, India

For bulk orders, please mention your required quantity and destination so we can direct your enquiry appropriately.

Visit the Swadesh Makhana Knowledge Hub for educational articles about makhana, its origins, product grades, storage, preparation and bulk sourcing.

Product availability, pricing, delivery estimates and order terms are subject to the information displayed on the website and the applicable published policies.

If you have a question about our products, makhana grades or bulk supply, get in touch with our team.

A Healthy Bite, Everytime.